Support: Difference between revisions

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Questions and problems can be reported to [mailto:support@hpc.uib.no support@hpc.uib.no], [mailto:support-uib@notur.no support-uib@notur.no] or the email-alias [mailto:hpc-support@hpc.uib.no hpc-support@hpc.uib.no]  and they will be handled as soon as possible.  
Questions and problems can be reported to [mailto:support@hpc.uib.no support@hpc.uib.no]  and they will be handled as soon as possible.  


You can access trouble ticketing system via: [https://support.notur.no/ NOTUR Trouble Ticket System]. You will receive password to access it when you will send your first ticket to the support emails.
You can access trouble ticketing system via: [https://support.notur.no/ NOTUR Trouble Ticket System]. You will receive password to access it when you will send your first ticket to the support emails.


Working hours are approximately: '''Monday-Friday 08:00-16:00'''.
Working hours are approximately: '''Monday-Friday 08:00-16:00'''.

Revision as of 09:14, 14 June 2018

Questions and problems can be reported to support@hpc.uib.no and they will be handled as soon as possible.

You can access trouble ticketing system via: NOTUR Trouble Ticket System. You will receive password to access it when you will send your first ticket to the support emails.

Working hours are approximately: Monday-Friday 08:00-16:00.